About RateMySupport

Making customer support quality transparent, one review at a time.

Our Mission

Customer service is becoming increasingly virtual, and quality varies wildly between companies. We believe you shouldn't have to experience bad support to know which companies to avoid.

RateMySupport provides a platform where real customers share their support experiences—both good and bad—so you can make informed decisions before you need help.

How It Works

Search

Look up any company to see their support ratings and contact info.

Write a review about your customer support experience—good or bad.

Compare

See how companies stack up and which ones deliver great support.

Help Others

Your review helps others avoid frustration and find better service.

Why We Built This

We've all been there: waiting on hold for hours, getting passed between departments, dealing with unhelpful chatbots, or struggling to find a simple phone number.

Companies love to hide behind automated systems and make it hard to reach real help. Meanwhile, they keep your money and hope you'll just give up.

That ends here. With transparent support ratings and easy-to-find contact information, we're putting the power back in your hands. Companies with great support will shine. Companies with terrible support will be exposed.

What We Track

✓Star Ratings - Overall support quality (1-5 stars)
✓Wait Times - How long you actually waited for help
✓Human vs. Bot - Did you talk to a real person or get stuck with automation?
✓Issue Resolution - Did they actually solve your problem?
✓Contact Information - Phone numbers, email, chat links, cancellation pages, hours

Get Involved

Every review you write helps someone else. Share your experiences and make customer support better for everyone.

Start Reviewing Companies